Ejada eBot Your
Enterprise Assistant
A Chatbot is a computer program represents an interactive agent - or artificial conversational entity- and designed to simulate conversation with human users especially over the Internet through messaging medium.
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info@ejada.com
+966 (11) 4722277
+966 (11) 4722277
Why Chatbots?
Chatbots Channels
Ejada eBot Family
eBot Features
Chatbots Channels
New Modern Channel
Innovative initiative that utilizes new AI technology and suites new generation users and help organizations have a digital edge over other competitors in the region.
Enhanced User Experience
Provides easy text/ voice communication way through web chat and/ or social media and can be accessed from desktops, laptops, tablets and mobiles.
24X7 Availability
Chatbot does not sleep, get sick, smoke or walk away. It is a cloud solution with guaranteed availability.
Operation Scalability
One chatbot can serve unlimited number of users
Optimize Cost
Optimize by either reducing number of call center agents or utilizing them in different functions
ROI
Chatbot serves as a new sales channel that help create leads/ opportunities which will help in increasing sales
Chatbot helps in optimizing operational cost.
Skype
Kaizala
Telegram
Slack
WhatsApp for
Business
Web Chat
Desktop/Mobile
Medical
eBot
Commercial Banking eBot
Automotive
eBot
Insurance
eBot
Multi-Language Support
Automatically detect the user input language (60+ Language) and reply with the same customer language
Support multiple Arabic dialects
Handover to Human Agent
eBot has an ability to handover to human agent in case the bot didn’t understand the customer need or in case of negative conversation detected from the customer.
Handover to Human Agent
eBot has an ability to handover to human agent in case the bot didn’t understand the customer need or in case of negative conversation detected from the customer.
Handover to Human Agent
eBot has an ability to handover to human agent in case the bot didn’t understand the customer need or in case of negative conversation detected from the customer.
Image Handling
Automatically detect the user input language (60+ Language) and reply with the same customer language
Support multiple Arabic dialects
Integration with Backends
Automatically detect the user input language (60+ Language) and reply with the same customer language
Support multiple Arabic dialects
Speech Recognition
Accept voice commands from the user, voice reply back.
Analytics & Information Gathering
Provide analytics about users sessions, number of messages, inquiries hit ratio, and products navigation. Data collection in a waterfall method or using forms.
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